Frequently asked questions

Open Market Overview to scan today’s tape across every tracked ticker. Then drop into Structure Levels for your ticker to see the modelled dealer-positioning map — Floor, Resistance, Dealer Walls, Hedge Zones. Trade Setups is where the actionable signals fire with trigger, target, stop and A/B/C/D grade — the SPY-confirmation badge gates each one. Quantum Nodes is the “why” behind the grade (Dealer Positioning + Smart Flow + Gamma Decay). Everything else — IV environment, flow heatmaps, breadth gauges — is depth you grow into. New members get a 1-on-1 onboarding walkthrough on Discord.

Web access to the QuantriumFlow Options Terminal — 28 panels organised into a six-mode workflow (Scan, Analyze, Plan, Execute, Research, News). Basic covers SPY, QQQ ETFs and the SPX index in-terminal, plus ES/MES/NQ/MNQ futures via the TradingView UMSE indicator on your own chart. Pro adds 525+ single-name tickers across the S&P 500 and NDX 100 in-terminal. Discord access for alerts is included on every paid tier.

All three, in one. The terminal is the full platform. Discord delivers structured alerts and community. A separate TradingView indicator suite — three subscriber-only Core scripts plus six public utilities — gives traders the QuantriumFlow structure overlay on their existing TradingView charts. See the full catalog on our indicators page.

Access is tier-based. The Unified Market Structure Engine (UMSE) is included with every active subscription — Basic, Pro, and the 7-day trial. QuantriumFlow Stocks v1.0 and ETF / Futures Pairs v1.0 are Pro and Trial only. Send your TradingView username via Discord or to support@quantriumflow.com and we add you to each script’s invite list within a business day. Access is removed automatically if your subscription lapses. The other six indicators on our indicators page are public — add them directly on TradingView, no invite needed.

Basic covers SPY and QQQ ETFs and the SPX index in the terminal. Futures (ES/MES/NQ/MNQ) are delivered via the TradingView UMSE indicator that ships with every subscription — CME data on your own chart, with QF structure overlaid. Pro adds 525+ single-name tickers across the S&P 500 and NDX 100 (with overlap deduplicated) in the terminal.

The marketing site is mobile-friendly. The trading terminal is optimised for desktop — that’s where the signal density actually lives. Most members run it on a second monitor while they trade.

Three things. First, breadth: we cover SPY, QQQ, SPX, futures, and 525+ single names; many dealer-positioning tools focus narrowly on the index complex. Second, transparency: pricing is on the pricing page, not behind a 90-minute webinar. Third, workflow: we don’t hand you five disconnected indicators — we give you a six-mode loop institutions actually run.

Yes. No credit card required. Full Pro-tier access for 7 days. If you don’t convert, your access ends and we never charge you. If you do convert, you choose Basic or Pro at sign-up. One trial per person — sign-ups from disposable / temporary email services are not accepted, and repeated trial sign-ups from the same person or network may be flagged.

Nothing automatically. To keep access you subscribe to Basic or Pro before day 7 ends. If you don’t, the trial simply expires and you lose access. We never capture a card during the trial, so there’s nothing to auto-charge.

Yes. One click from your member dashboard or via the Stripe Customer Portal. Cancellation stops the next renewal; your access continues to the end of the current paid period. No retention calls, no friction.

We offer a 14-day money-back guarantee on your first paid subscription. After 14 days, we don’t pro-rate refunds, but you keep access through the end of the period when you cancel. Full policy on the refund page.

Yes — about 17% (the equivalent of two months free). Yearly plans are billed once at sign-up and renew annually unless you cancel.

Yes. Once a signal fires, it stays fired. We do not retroactively rewrite history to make backtests look better.

Structure levels update intraday as dealers re-hedge. Options metrics update on a 15-minute delay during market hours. Prices update near-real-time. We are explicit about delays in the terminal UI so you always know what you’re looking at.

Pro members get a backtest replay that steps through past sessions panel-by-panel — the same terminal panels rewound to any historical timestamp, so you can audit how structure and signals called the tape in real time. It’s a replay tool, not an aggregate hit-rate dashboard. Any historical/backtest observations have inherent limitations and are not promises of future performance. See the risk disclaimer.

No. The terminal shows derived analytical content (structure, levels, signals) only — never raw quote streams. That’s why your subscription stays in single-digit-percent of what raw institutional market-data feeds cost. Savings we pass to you.

No. QuantriumFlow is a tools-and-education company. We are not a registered investment adviser, broker-dealer, or commodity trading advisor. Nothing on the site or in the product is investment advice. See the full risk disclaimer.

No. Ever. We don’t run ads, don’t set tracking cookies, and don’t share your trading activity with third parties. See the privacy policy for the full list of providers we use to operate the service.

With Stripe. We never see or store your card number. We retain only the Stripe customer ID, your subscription tier, and billing-period metadata.

A solo founder/operator — a software engineer with 20+ years building production systems (payment gateways, subscription billing, order management, retail point-of-sale, all audited under PCI and SOX). QuantriumFlow is the first scalable product built using AI-assisted development end-to-end. See about for the full story.

No — you don’t need Discord. Three sign-in options: email + password, Google, or Discord. Pick whichever fits how you usually sign in. Your subscription is tied to your email; the provider you choose is just the way you authenticate.

Click “Forgot?” on the sign-in page, enter your email, and we’ll send a reset link. The link expires in 15 minutes for security. If you signed in originally with Google or Discord, you don’t have a password — just use the same provider button to sign back in.

Yes. As long as the provider returns the same email, you’ll be recognised. We’re also adding the ability to add a password to a Google/Discord account from the dashboard so you can switch freely.

Email support@quantriumflow.com or message the founder in Discord. We aim to respond within one business day.

Yes — every paid tier includes a 1-on-1 walkthrough on Discord. We’d rather have one trader who actually understands the workflow than a hundred who never log in twice.